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ICHAT is experiencing issues with FIREFOX and CHROME internet browser and the payment system.  Paying ICHAT users are requested to use a different internet browser (Safari, Internet Explorer) as our programmers work through this issue.  Thank you. 


Things to Remember About ICHAT: 

  • ICHAT search results are available to view and print online immediately once payment is approved.  The results are available that day and for the next seven days; after the seventh day they will be deleted.  The results are NOT mailed.
  • Just because the search is completed does not mean a criminal record was or was not located.
  • ICHAT reports may not be accepted by all organizations.  Check with the agency requiring the background check before paying for an ICHAT search.
  • Social security numbers and driver license numbers are not searchable.
  • Users must verify their data is correct before submitting it.  If a user submits inaccurate data (such as a duplicate search, a misspelled name or wrong gender) they should correct it before checking out of the shopping cart.

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